WELCOME
New to VELLEO? Welcome!
We’ve worked hard to create a welcoming studio where all levels are welcome, no matter the class. We offer movement options tailored to everyone! After all, it’s dark in here—the important thing is to move and feel good!
Let our space become your space. We offer a workout experience that challenges both beginners and athletes. Our cycling sessions are designed to strengthen your body and mind through the inspiring messages of our instructors and the dynamic atmosphere.
START/END
CLASSES
To ensure we provide you with the best experience, we ask new participants to arrive 15 minutes before the class. This will allow our team to familiarize you with the space, get you comfortable with your bike, and inform you about the session's structure.
Doors will open only 15 minutes before each class and will close at the exact start time of the session. *No late arrivals will be accepted.
TO KNOW
- We ask that you bring your water bottle and sneakers. Our bikes are compatible with regular sneakers as well as clip-in spinning shoes—whichever you prefer.
- We do not have showers, but we do have a bathroom equipped with everything you need to freshen up.
- Our passes are non-refundable and non-transferable.*
CANCELLATION
AND WAITLISTS
**Cancellation**
Can't make it? No problem! We’ll see you on the bike another day. However, we ask that you cancel your reservation at least 3 hours before your session. If you cancel at least 3 hours in advance, there will be no penalty.
If you cancel after this 3-hour window, you will lose your session. If you have a session pass, 1 session will be deducted from your pass. If you have an unlimited pass, a cancellation fee of $10 + tax will be charged.
*This policy is in place to ensure that disappointed participants don’t miss out on a class when there is availability due to a late cancellation or no-show.
**Waitlist**
If you’re on a waitlist for a class—check your email! We’ll send you an invitation to accept and secure your spot.
Make sure to read the email carefully, as the window to accept may vary depending on how much time is left before the class begins.
VIBES AT THE
STUDIO
The experience and atmosphere at the studio are of the utmost importance to us. That's why we aim to create a positive and healthy environment where you can escape during the duration of a class.
We encourage both our members and staff to come to the studio with a positive attitude and an open mind.
Did we forget something? It's quite possible!
Send us your needs/constructive feedback by email—after all, it's YOUR studio.